Who Are We?

Candle Shack is a family run business, established by me (Cheryl MacLean) and my friend Natasha Skelton. As mothers of young children and lovers of scented candles, we were keen to find quality candles that combined excellent design and scent-throw without costing the earth. Natasha and I decided to design our own range of candles and launched the business in 2010, supported by our husbands; Duncan and James.

All of our products are hand-made in Scotland using the finest ingredients. We are committed to creating a range of high quality scented candles to suit all tastes. Our products are now providing our rapidly growing customer base with an affordable luxury that smells devine. Try a Candle Shack scented candle today!

What we Believe In...

The world is a changing place! Unprecedented access to media, information and choice ensure that the Customer is better placed than ever to exercise an informed decision. People have a right to expect the very best from those who wish to supply products. In order to excel in this dynamic and exciting market place, Candle Shack must be able to meet this demand and anticipate tomorrow today.

We have spent some time pondering our long term goals - which are underpinned by our Vision, Values and Responsibilities:

Vision

Our Vision underpins everything we aim to achieve here at Candle Shack:

"Candle Shack will be the premier manufacturer of quality scented candles in the UK, combining: excellence in design, superior fragrance, and uncompromising quality".

Our strategy is simple. We will combine distinctive design, wonderful fragrances and uncompromising quality in a way – and at a price – that our competitors cannot match. Candle Shack will be the scented candle of choice for the discerning UK customer. This will be achieved by working closely with our partners, to build a trusted brand, whilst staying true to our core values.

Values

Our values define us. They provide a clear bearing for us to follow. Our values are:

• Hurt Nobody. Our intrinsic family values lead us to value fair and equal relationships. We will always enter relationships based on mutual trust and respect. We believe this is a solid foundation for growth. Our products will respect the world around us.
• Stand Out. Candle Shack was founded with innovation at its heart. We seek to promote a creative culture in our daily business and in all that we do. Our products will stand out from those of our competitors in design, fragrance and quality!
• Enjoy Life. We believe everyone has the right to be happy. Our unique fragrances will offer an escape from the stresses of the world. We will bring a touch of luxury to peoples' homes.
• Be The Best. We will always listen and learn. In partnership with our customers and suppliers we will seek to develop a spirit of learning. We will never compromise on the quality of our products.

Responsibilities

We have a responsibility to deliver on our promises. Customers seek high quality, innovative, distinctive and fresh products. We must provide this and understand that we cannot compromise on our wider responsibilities to the environment and our staff.

Our suppliers depend on us. As a responsible business, we will meet our obligations. We are committed to paying on time, every time.